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Contacting DealDash

Did you ever contact DealDash.com?

When it comes to shopping online, one of my pet peeves has always been companies that hide their contact information and make it extremely difficult to get in touch with them.

This is not true of DealDash. Contacting DealDash is so easy. We can contact DealDash by chat, phone call, Facebook, or email. That is one of the things I love most about DealDash. Customer service is always just a click or two away.

When I shop on DealDash, I feel like they are as close to me as my next-door neighbor. Often times I can get a response to a question within a few minutes.

Facebook

One of my favorite ways to get in touch with a DealDash representative is through Facebook Messenger. The old ways of handwriting letters to family and friends and waiting a week or two for a response by mail are long gone. Now I open Facebook every day to stay in touch with family and friends throughout the country (and world whenever they are traveling abroad). Since I open Facebook so often, it is very convenient to contact a DealDash representative while I am already there.

Email

It is also very easy to contact DealDash by email, too.  Go to the DealDash home page where the auctions are listed, scroll to the bottom of the page, and look under the header “About.” On the bottom right of the home page you will see a big yellow “Contact Support” header. Click on one of those many options and you can soon be talking to a DealDash representative who can help you and/or answer all of your questions.

You can also find job listings here as well, along with some of the benefits of working for this awesome company.

Blog posts are written by real DealDash customers. The opinions and advice here represent our customers’ views and not those of the company. This sponsored blog post was submitted by: Barbara L. Sellers. Barbara was compensated by DealDash for this blog post. 

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Do the Math

Before doing any serious bidding, I follow a certain process. When I look for an auction product I might be able to win, first I consider both the known and unknown factors.

Known Factors

  • After the auction reaches the $5 and “No New Bidders” are allowed, I look at auctions of 30 competitors or less.
  • I check to see if the best-known power bidders have already been eliminated.
  • Over the last seven times this auction was listed, I check the average closing cost and the average number of bids used to win.
  • I check to see if any of the active competitors recently won a large bid pack?
  • I check the experience level of the active competitors.

This morning I started bidding for  the Bolvaint Leather Gloves Women’s – XL, with a retail price of $350.00. There were 27 bidders in this auction. The power bidders have already been eliminated. Five out of the last seven times this auction was listed, it closed for $10.29 or less and five out of the last seven times, the winners used 300 bids or less. None of the three active competitors left in the auction won any recent auctions. One was a new player and one had been playing for two years. Therefore, I figured I had five out of seven chances of winning this auction by placing 300 bids.

Unknown Factors

I did not know:

  • How many bids the remaining three active players had placed in the auction or
  • If any new players were going to join the auction.

What Next?

When the auction got down to me and one other player, a new player suddenly joined the auction. I then checked the winners’ list and learned the new player won an 800 bid pack 14 hours earlier. I looked to see if the new player had already used any of those bids in the last 14 hours. Yes, this player had used 520 bids to win another auction an hour ago. That would leave that bidder with at least 280 bids. Then I saw the same bidder also won another 200 bid pack for only 5 bids and 150 bid pack for only 5 bids. I figured this player would now have at least 620 bids to use on this auction and I only had 81. Therefore, I cancelled my bids.

Blog posts are written by real DealDash customers. The opinions and advice here represent our customers’ views and not those of the company. This sponsored blog post was submitted by: Barbara L. Sellers. Barbara was compensated by DealDash for this blog post.

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That’s Not Fair

When I was young, I often said, “that’s not fair,” and my mother would say, “Life is not always fair, so get used to it.” I would respond by saying, “But life should be fair. I want it to be fair. It’s not fair that life isn’t always fair!”

Regardless, I still have a strong sense of honesty and fairness because most of us want life to be as fair as possible; right? That is the main reason I started shopping on DealDash.com — the fair and honest shopping site.

DealDash Is Honest and Fair

What makes DealDash honest and fair?

DealDash started with the idea of developing a “fair and honest” shopping site for its customers. Therefore, many customer benefits have been implemented with that goal in mind, such as the following:

  • All auction products on DealDash are high quality with accurate descriptions.
  • If new customers do not win with their first bid pack, they can ask for their bids back to get another chance try again free of charge.
  • Postage and handling is always free, with no hidden charges.
  • If any product is defective, it will be replaced.
  • DealDash offers several ways for its customers to earn or win free bids.

Outstanding Customer Service

The bottom line is that DealDash makes customer satisfaction a top priority. If we ever have any problems, all we have to do is contact customer service. I have been a DealDash customer since Feb. 8, 2012, and DealDash has the most amazing customer service I have ever experienced. They have been there to help me 24-7.

Blog posts are written by real DealDash customers. The opinions and advice here represent our customers’ views and not those of the company. This sponsored blog post was submitted by: Barbara L. Sellers. Barbara was compensated by DealDash for this blog post. 

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Read the Descriptions

“What you see is what you get.” Flip Wilson first coined that phrase on TV in the 1960s and later used it in his own show in the 1970s, but its origin dates back long before that.

You might ask, “What does this quote have to do with shopping on DealDash.com and/or is it true?” Well, maybe it is and maybe it’s not.

Auction Photos

DealDash does an excellent job of posting clear photos, so most of the time I think that just looking at the photos is good enough for me. I only read the description if I never saw the product before and don’t know what it is or what it does.

Before we start shopping on DealDash, however, it might be a good idea to read the descriptions of the auction products, too.

Auction Descriptions

By reading the descriptions we learn a lot more about the auction products than we do by simply looking at the photos.

For example, I once placed a lot of bids on a projector screen that I did not win, so I did a BIN (Buy-It-Now) to get all my bids back free. That was a huge mistake because I failed to read the description. Therefore, I ended up with an expensive product that I did not really want. I wanted a smaller, mobile screen with legs that I could take in my car and set up at various locations. Instead I got a huge screen that was meant to be permanently installed in one place. It came with a lot of complicated hardware to mount to a wall and roll up and down.

It was my own fault that I ended up with a product I could not use because I failed to read the description. If I had read the description of the movie screen, I would not have placed bids on it in the first place because it was not the kind of screen I wanted.

Customer Reviews

Besides reading the description of the auction product before we start bidding, we can also read customer reviews. By reading the product descriptions and reviews, we could avoid wasting money on products we never use.

Blog posts are written by real DealDash customers. The opinions and advice here represent our customers’ views and not those of the company. This sponsored blog post was submitted by: Barbara L. Sellers. Barbara was compensated by DealDash for this blog post.