Using DealDash Tools

DealDash.com provides plenty of tools to help us in our shopping endeavors. All we have to do is become familiar with what they are and learn how to use them.

In this blog I will explore some of these tools that are available and explain how they can provide a happy shopping experience.

Customer Support

Yes, customer support is a tool that we can use, and it might be the most important one. Perhaps the best thing about DealDash is its superb customer support. DealDash always has and still does make it a top priority.

Some companies actually hide their contact emails or phone numbers and make it extremely difficult to contact them, and that’s really frustrating. However, DealDash does not do that. In fact, DealDash makes it extremely easy to get in touch with a real, live customer service representative.

If we scroll down to the bottom of the Home Page, we will see a big yellow button that says “Contact Support.” If we click that button, a window opens up for us to fill in the subject, our email address, name, username and description of why we want to contact them. This is not the only place we can find this contact information window. If we click on “My Dashboard” at the top right of the Home Page, we will see a list on the left. If we scroll down to the bottom of that list we will see “contact support” again, and if we click on it the same window will appear.

The really awesome thing about this is the speed at which we receive a response. This “contact window” must be monitored really often because it never takes long before a DealDash customer representative responds. In fact, they are always happy to respond and answer any questions we may have.

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Meet “BidBuddy”

It never ceases to amaze me to see that many DealDash.com shoppers have not yet met BidBuddy and some apparently never do. In fact, it takes some shoppers a long time before they finally discover that BidBuddy is even there … just waiting to give everyone a helping hand.

Friend in Hiding

Did you know that BidBuddy is the best friend DealDash shoppers have ever had?  If you have not met BidBuddy maybe it is because you might say that BidBuddy is in hiding but is still fairly easy to find. Yet it could take new DealDash shoppers hours, days, weeks, months or even longer before they finally meet BidBuddy. 

If you only shop from the Home Page, forget it. That’s not where BidBuddy hangs out. Experienced shoppers always know when you are only shopping from the Home Page. Do you know how we can tell? That’s easy because the rest of us shoppers will cringe when we see you wasting your bids. That’s right. For every one bid we place, new shoppers might be placing five or six bids after every other player. It might appear there are only a few other shopping competing in the auction when, in reality, there are several more. Yikes!

We have all heard the saying, “live and learn.” Well this is probably one of those experiences. Let me explain. First of all, who or what is BidBuddy

BidBuddy is an automated bidding tool that all experienced Deal Dashers use. To find BidBuddy, shoppers must double click on the auction we are placing bids in. A new window will pop open and that’s where BidBuddy is in hiding. All experienced shoppers love BidBuddy and it is very difficult to win an auction without using it.

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Bid Pack Misconceptions

To bid or not to bid on bid packs? That is the question!

I decided to write this DealDash.com blog about some “misconceptions” shoppers might have about bid packs, but first I will attempt to answer some questions about some advantageous reasons shoppers place bids on bid packs in the first place.

Why or Why Not Bid on Bid Packs

DealDash shoppers bid on bid packs to greatly enhance bidding power to win some high-dollar auction products. If we win a bid pack, instead of paying a sale price of 11 or 12 cents per bid or more, we might end up paying a lot less. Of course, that all depends on the size of the bid pack and how many bids we use to win them. But we might end up paying as little as only one or two cents per bid.

Some years ago when I was going through a string of losses while bidding on bid packs, I remember asking myself, “Why am I wasting the bids that I already have to bid on more bids that I may or may not win?” After all, bids are just bids. We cannot wear bids and we cannot eat bids and even if we win we only end up with more bids.  Therefore, wouldn’t it make a lot more sense to only use my bids to shop for products I could actually use?

With that kind of thinking, I stopped bidding on bid packs for a long time. I decided it was a waste of bids to bid on bid packs … but was it? Read below.

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Awesome Win Limits

When I first started shopping on DealDash.com Feb. 8, 2012, it was still a fairly new company. Some systems that were in place then, are no longer in place now.

One thing that changed most are the win limits that DealDash once had. All customers had weekly and monthly win limits. Back then, I think each customer was allowed to win up to about seven auctions per week — four auctions with a retail value of $199 or less, and three auctions with a retail value of $200 or more. Once we already won our weekly limits, we would get locked out until our win limits were reset again the next week or the next month.

Of course, as the company grew, DealDash kept basic things about the shopping site that still worked well, but made a lot of changes that worked better for both the company and its growing number of customers. When the old win limits were eliminated they were soon replaced with new win limits for which I am very grateful.

Today’s Win Limits

Let’s take a look at the win limits that are now in place.

Monthly winning limit

Whenever we open most of the auctions we can see a list of winners who are not allowed to win that same auction again over the next 30 days. When the 30 days are up, then they can bid on and win that auction again. I love this win limit policy because this also gives other shoppers a better opportunity to win more auctions once the power shoppers have already been locked out.

One-per-user auctions

If we look at the DealDash home page, we will also notice that many auctions have a little yellow No. 1 in the upper right hand corner. This also indicates another win limit that is now in place. If we click on the yellow No. 1, a message pops up saying, “You may only win this product once.”  That win limit mainly shows up on the high-dollar products, on large bid packs and on items like special bid packages that will only be listed for a specified amount of time.

By implementing these win limits even someone on a limited budget has the opportunity to win auctions, instead of just a handful ow power shoppers with a “seemingly” unlimited number of bids. I, for one, appreciate DealDash for “playing” fair. All of these win limit policies are, of course, geared toward maintaining the core values and goals of DealDash when it first started – being one of the most fair and honest shopping sites online.

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This sponsored blog post was submitted by: Barbara L. Sellers. Barbara was compensated by DealDash for this blog post. Blog posts are written by real DealDash customers. The opinions and advice here represent our customers’ views and not those of the company.